Using this website
You may use this website to find out about our services, get an estimate and contact us. Please do not misuse it, attempt to disrupt it or submit false requests.
Last updated 6 October 2026
Terms of Use
These terms cover your use of this website, its instant estimate tool and its booking request form.
Estimates are a guide
The instant estimate shows a broad price band based on the route, vehicle type and motorway status you enter. It is a guide, not a quote. The price for your job is confirmed by dispatch after checking the exact mileage, access, vehicle condition and loading needs, and is agreed with you before a recovery vehicle travels.
Booking requests
Sending a planned recovery request, a chat message or details over the phone is a request, not a confirmed booking. A booking is only made when we confirm availability and the price with you.
Arrival times
Any arrival time we give is our best estimate. Traffic, road closures, weather and access can change it. We will tell you if it changes.
Emergencies
This website is not for emergencies. If someone is injured, there is immediate danger or your vehicle is in a live lane and you cannot get to safety, call 999.
Information on this site
We try to keep the information here accurate and up to date, but we cannot guarantee it is free from errors. Safety guidance on this site is general; always follow the police, traffic officers and road signs.
Our liability for the website
Nothing in these terms limits liability that cannot be limited by law. Otherwise, we are not liable for losses caused by relying on the website alone, by the website being unavailable, or by events outside our reasonable control. These website terms do not affect your statutory rights as a consumer or the terms agreed for a recovery job.
Links and content
Links to other websites are provided for convenience; we are not responsible for their content. The content of this website belongs to Birmingham Car Recovery and may not be copied for commercial use without permission.
Changes and governing law
We may update these terms from time to time. They are governed by the law of England and Wales. Last updated 6 October 2026.
Need recovery now?
Dispatch is open 24 hours a day, 7 days a week. We agree the price before the truck sets off.